SHIPPING / RETURNS

SHIPPING

FREE SHIPPING Australia wide on all orders over $60.00

EXPRESS SHIPPING Australia wide only $5.00 on orders over $60.00

For orders under $60.00 a flat rate shipping fee of $10 will be charged. 

EXPRESS SHIPPING $12 Australia wide on orders under $60.00

SHIPPING TIMES

For orders within Australia, you should expect your order within 2-5 days. Please note if you live in a regional town it may take up to 8 days for your order to reach you.

All orders will be shipped the same day or next business day from the date you’ve placed your order and you’ll receive a tracking number via email as soon as the parcel has been dispatched.

All orders are shipped via Australia Post.

Antisocial Collective is not liable for the loss or damage of items delivered by Australia Post.

RETURNS

ONLINE ORDERS RETURN POLICY

Sale or discounted items are non-refundable / non-exchangeable.

We do not refund or exchange due to 'change of mind'.

We will refund if the item purchased is faulty, provided it is not due to wear and tear, and is due to a manufacturing fault. This will be assessed and determined upon the return of the item. The item must be returned in the original packaging.

All goods must be returned in the same condition as they were sent, including all tags, stickers, shoe box, etc. If not, the item will be sent back to the customer.

All postage costs are to be paid by the customer. However, in the circumstance where the item is deemed faulty, you will be refunded the return postage cost. In the event of exchange, prior to receiving your new item, you will be contacted and required to pay $10 for postage.

The product can only be returned within a 15 day period. We are not responsible for your package whilst in transit to our head-office, please ensure it is packed securely.

Do not send any returns to Antisocial prior to speaking to a Customer Service staff by email - online@antisocialcollective.com

Once approved simply post your item together with the original receipt to:

Antisocial Collective

Online Returns

PO Box 1841

Mildura VIC 3502

 

Questions?

Email: online@antisocialcollective.com